Collections

    Built with Care, Chosen with Love

    Every item in our collection is carefully selected to make sure it's safe, practical, and built to last. We think about how your four-legged friend will use it, how it will fit in your home, and how it will hold up over time. No shortcuts, just products we'd choose for our own pets.

    Where Every Pet Feels at Home

    At Hachipaw, every product is chosen with one thing in mind, your pet's happiness. From cosy beds to engaging toys and practical accessories, our range is designed to fit naturally into your home and your daily routine. Because when your pet is happy, home feels better for everyone.

    Who we are

      Frequently Asked Questions

      What is Hachipaw?

      Hachipaw is a pet store offering a carefully selected range of products for dogs and cats, from beds and toys to carriers and feeding accessories. Everything we stock is chosen to fit naturally into your home and your pet's daily life.

      We keep things simple. A focused range of products at fair prices, free shipping on every order, and a 30-day return policy. No fuss, just everything your four-legged friend needs to feel at home.

      Yes, we offer free shipping on all orders, no minimum spend required.

      Yes. Once your order has been dispatched, you will receive a tracking number by email so you can follow your delivery every step of the way.

      Most orders arrive within 7 to 14 business days from the date of purchase. Delivery times may vary slightly depending on your location.

      We accept returns within 30 days of delivery. Items must be unused and in their original condition. To start a return, contact us at info@hachipaw.com.

      No, we do not charge any restocking fees on returns.

      If your item arrives damaged or not as described, contact us within 7 days of delivery with a photo and we will arrange a replacement or full refund at no cost to you.

      If you have any questions about a product before purchasing, feel free to contact us at info@hachipaw.com. We are happy to help.

      You can reach us by email at info@hachipaw.com. Our support team is available Monday to Friday, 09:00 to 17:00 CET. We aim to reply within 1 to 2 business days.